Anker, a popular brand known for its mobile charging solutions, has issued a recall for three of its power bank models due to concerns over potential overheating that could pose a safety risk to users. The affected models include the Anker 334 MagGo Battery (PowerCore 10K, A1642), Anker Power Bank (A1647), and the Anker MagGo Power Bank (A1652).
The decision to recall these products comes after reports surfaced indicating that these specific power bank models may overheat during use, which could lead to fire hazards or damage to devices connected to them. While no major incidents have been reported yet, Anker is taking proactive measures to ensure the safety of its customers by issuing this recall and urging users to stop using the affected products immediately.
Affected Models Overview
- Anker 334 MagGo Battery (PowerCore 10K, A1642) – A highly portable power bank that has been popular for its magnetic wireless charging capabilities and compact size, designed primarily for iPhone users.
- Anker Power Bank (A1647) – Known for its higher capacity, this model is favored for long trips and high-demand devices but has now been flagged for the potential overheating issue.
- Anker MagGo Power Bank (A1652) – Another power bank designed with MagSafe compatibility, allowing users to easily charge their iPhones without needing a cable.
Safety and Recall Process
Anker has acknowledged the issue and is working closely with safety authorities to carry out the recall process. Customers who own any of these models are encouraged to discontinue use immediately and visit the Anker website or contact customer service to find out how to return their products and receive a replacement or refund.
The company has assured its customers that it is committed to product quality and safety, stating that the overheating issue is limited to these specific models and not indicative of a wider problem with its other products. The recall will help prevent any potential accidents or damage that could arise from using the affected power banks.
What to Do if You Own an Affected Model
If you own one of these models, you should:
- Stop using the power bank immediately.
- Visit the Anker website for detailed instructions on the recall process.
- Reach out to Anker’s customer service for information on how to return the product and receive a refund or a replacement unit.
Anker’s decision to recall these models highlights the importance of consumer safety in the tech industry, especially for products like power banks that are in constant use and often travel with users. As more devices rely on mobile charging solutions, it is crucial that manufacturers address potential issues swiftly to ensure user safety and confidence in their products.
