Apple has announced a dedicated repair program to address camera issues reported by some iPhone 14 Plus users. The problem, which affects a small percentage of devices, involves the rear camera module producing blurry or distorted images, particularly in low-light conditions. This issue has drawn complaints from users who rely on their iPhones for high-quality photography.
According to Apple, the issue stems from a hardware defect in the camera’s stabilization mechanism, which may cause image misalignment or unwanted motion blur. The company assures affected users that this is not a widespread problem and has been isolated to specific batches of the iPhone 14 Plus.
Under the new repair program, eligible users can have their camera modules replaced free of charge at Apple Stores or authorized service providers. Apple recommends that customers experiencing these issues back up their data and visit the support page to check eligibility using their device’s serial number.
This move underscores Apple’s commitment to maintaining customer satisfaction by addressing hardware problems swiftly. The repair program is available globally and will cover affected devices regardless of their warranty status, ensuring users continue to enjoy a seamless photography experience.
